Hosting,
handled.
Your Blue Mountains property — cleaned, styled, and guest-ready every time, without you lifting a finger. Premium turnovers and ongoing property care from a local who treats your place like her own.
Three ways we care for your property
Start with a turnover clean, add the Signature styling finish, or hand everything over with ongoing Property Care Plus.
Turnover Cleaning
A spotless, guest-ready property for every booking. The reliable foundation.
- Complete clean, every room
- Fresh linen handling
- Inspection + photos
- Same-day available
Signature Turnover
Your turnover finished with Nat's hand-styled presentation — the detail guests remember and review.
- Everything in Turnover
- Hand-styled presentation
- Fresh flowers / welcome detail
- Styled to photograph
Property Care Plus
Not a clean — ongoing management. We run the moving parts between guests so hosting takes care of itself.
- Calendar & booking coordination
- Supplies & restocking managed
- Maintenance reporting with photos
- Guest-readiness checks
We treat your property like it's our own.
Banksia started as a way for Nat to do more than clean — to care for Blue Mountains homes end to end, so hosts can step back entirely.
Thai hospitality heritage
Handmade welcome touches that turn a stay into a memory.
Blue Mountains locals
We live here. Local knowledge and a trusted tradie network.
Design & styling eye
Renovation experience meets a genuine styling instinct.
Documented every time
Pre-arrival photos to you — full transparency, no surprises.
Truly hands-off
Inspections, restocking, coordination — we handle the day-to-day.
A personal touch
Boutique care without the boutique price. Never just a number.
Before you get in touch
What towns do you service?
We cover the full Blue Mountains range — Katoomba, Leura, Blackheath, Wentworth Falls, Hazelbrook, Lawson, Mount Victoria, and surrounding villages. Not sure if we reach you? Just ask.
Can you handle last-minute turnovers?
Yes. We offer same-day and emergency turnovers subject to availability, with a 20% surcharge. We know Airbnb bookings don't always come with advance notice — we're built for that.
Do I need to provide my own linen?
You can supply your own, or we can coordinate linen rental on your behalf. We also offer full linen laundering — washing, drying, and hotel-style presentation — added to your turnover and charged by the load based on usage.
How do you access the property?
Most hosts provide a key safe code or smart lock access. We keep all access details strictly confidential, shared only with the team member completing your turnover.
Do I need to be there during the turnover?
Not at all — that's the whole point. We handle everything and send you pre-arrival inspection photos so you have full visibility without being on-site.
What if something gets damaged?
We document property condition with photos before and after every turnover. If we notice damage, you'll hear from us immediately — full transparency, every time. We also carry $5 million public liability insurance through NRMA for your peace of mind.
Let's talk about your property.
Book a free, no-obligation 15-minute visit and we'll recommend the right level of care for your home.