Your Property.
Perfectly Nurtured.
Where Thai hospitality meets Blue Mountains expertise. From essential cleaning to complete property management, we care for your Airbnb like it's our own home.
Build Your Perfect Package
Start with our base turnover service, then customize with the add-ons you need
Then Add What You Need
Every Turnover Add-Ons
Fresh flowers, welcome amenities, handmade seasonal centrepieces, artisan candles & soaps, and luxury touches
From +$40 each
On-Demand & One-Time Services
Deep carpet cleaning, window washing, maintenance coordination, professional photography, and more
From +$30 each
The Banksia Blue Mountains Difference
Six unique qualities that make us the trusted choice for Blue Mountains property owners.
Thai Hospitality Heritage
Attention to detail rooted in Thai service excellence. From handcrafted candles to seasonal centrepieces, Nat's artisan touches turn stays into lasting memories.
Blue Mountains Locals
We live here, breathe here, love this place. Our local knowledge and trusted tradesperson network means your property is in expert hands.
Design & Styling Expertise
Fresh renovation experience meets creative styling vision. We transform properties into Instagram-worthy spaces that guests rave about.
Quality Documentation
Pre-arrival inspection photos sent directly to you. Complete transparency and peace of mind with every single turnover.
Truly Hands-Off
From inspections to restocking to maintenance coordination, we handle the day-to-day so you can focus on what matters to you.
Personal Touch at Scale
Boutique service quality without the boutique price tag. You're never just another number - every property gets our full attention.
Before You Get In Touch
Quick answers to the questions we hear most from Blue Mountains hosts.
What towns do you service?
We cover the full Blue Mountains range — Katoomba, Leura, Blackheath, Wentworth Falls, Hazelbrook, Lawson, Mount Victoria, and surrounding villages. Not sure if we reach you? Just ask.
Can you handle last-minute turnovers?
Yes. We offer same-day and emergency turnovers subject to availability, with a 20% surcharge. We know Airbnb bookings don't always come with advance notice — we're built for that.
Do I need to provide my own linen?
You can supply your own, or we can coordinate linen rental on your behalf. We also offer a full linen laundering service — washing, drying, and hotel-style presentation — as part of your turnover package.
How do you access the property?
Most hosts provide a key safe code or smart lock access. We keep all access details strictly confidential, shared only with the team member completing your turnover.
Do I need to be there during the turnover?
Not at all — that's the whole point. We handle everything and send you pre-arrival inspection photos so you have full visibility without being on-site.
What if something gets damaged?
We document property condition with photos before and after every turnover. If we notice damage, you'll hear from us immediately — full transparency, every time. We also carry $5 million public liability insurance through NRMA for your peace of mind.
Let's Talk About Your Property
Book your free 15-minute property visit or reach out with any questions